Support

For help, questions, or feedback, email fluffy@cloudfull.app.

We read every message and reply as soon as we can.

Why does Cloudfull need Photos access?

Cloudfull shows the photos and videos already in your library. It needs full access to read and manage your library, and to save items you keep, shrink, or delete.

Where do deleted items go?

Deleted items first go to the Bin inside Cloudfull, so you can review or restore them. When you empty the Bin, the items move to Recently Deleted in the Photos app. They stay there for 30 days before Photos removes them for good.

What does Shrink do?

Shrink re-encodes a video to 1080p HEVC, a format that takes up less space. Cloudfull shows the size before and after, and how much space you saved. The original video then goes to the Bin.

What is the "Cloudfull keeps" album?

When you keep an item, Cloudfull saves it into a "Cloudfull keeps" album in your Photos app. Kept items are shielded, so Cloudfull never deletes them. You can turn this album off in Settings.

How do I turn off the daily reminder?

Open Cloudfull, go to Settings, and turn off the "On this date" reminder. The reminder is off by default until you turn it on.

Does Cloudfull need an account?

No. Cloudfull has no account and no sign-up. You can start using it right away.